New managers and team leads often revert to carrot and stick thinking when looking for ways to improve performance. Turns out that this old school approach of offering a combination of rewards and punishments to improve performance isn't all that effective.
It's a given that individuals and teams can't be fully dialed up all the time. But what do we do when your high performance team is anything but? This is a real challenge faced by organizations everyday. The biggest problem is members of the team don't always recognize when they've lost their edge. In a recent conversation with one of our clients, we discussed this situation and explored ways in which he, the President of the company, could refocus efforts.